We pack and dispatch from Jaipur, and we deliver to India only. Below: the charge, the timings, and where responsibility sits if a parcel goes astray.
What you pay for delivery
- Flat charge: A single ₹199 regardless of how many items you buy.
- Where the charge stops: The charge disappears at ₹5,999.
- Where we deliver: India only. We do not ship outside the country.
Time to your door
The wait breaks into our handling time plus the courier transit. Nearby pincodes see the parcel sooner; far and hill districts take longer.
The clock is a working-day clock. Holidays and days we are closed do not count towards it.
Getting the address right
A wrong pincode or an unanswered phone sends parcels back to the depot. Take a moment over the flat number, the landmark and the mobile number at checkout.
Noticed an error? Mail shop@foodstoragebox.shop immediately. Changes are possible before dispatch and effectively impossible afterwards.
How we pack
We size the box to the order and fill what is left, because loose contents are the main cause of transit damage.
Nothing on the outer box announces what is inside it.
Late and missing parcels
When the network slows, everything in it slows. We track your consignment, push the courier for an update, and tell you honestly what we learn.
Where the courier accepts that a consignment is lost, we replace it or return your money. The loss is ours, not yours.
Taking delivery
Give the box a quick check at the door. If the seal is broken or the carton is soaked, do not accept it, and write to us immediately.
Where the problem appears after opening, contact us inside 7 days of delivery with photographs of the goods and the carton.
Questions about your parcel
We answer on shop@foodstoragebox.shop and on +91 9887774400. Our desk hours: Monday - Saturday, 10:00 AM - 6:00 PM IST. Closed on Sundays and public holidays.